HomeSupport
How can we help?
This page is for people using apps and online services published by DynStack. Email us and we'll help you as quickly as we can.
Email support
We reply during Singapore business hours, Monday to Friday, excluding public holidays.
Postal address
DYNSTACK PRIVATE LIMITED10 Anson Road, #33-10C
International Plaza
Singapore 079903
Faster answers
What to include.
These details help us understand the problem without having to come back to you with questions.
- The app or serviceIts name, and whether you use it on iPhone, iPad, Android or the web.
- Device and versionYour device model, operating system version and the app version (usually found in Settings within the app).
- What happenedWhat you were trying to do, what you expected, and what happened instead.
- ScreenshotsA screenshot or short screen recording often explains the problem fastest.
Common questions
Accounts, data and billing.
How do I delete my account and data?
Where an app offers account deletion in its settings, you can delete your account there. You can also email us from the address linked to your account and ask us to delete it, along with your personal data, as described in our privacy policy.
How do I get a refund for an in-app purchase?
Purchases made through the App Store or Google Play are processed by Apple or Google, so refund requests go to them. On Apple devices, visit reportaproblem.apple.com. On Android, use the Google Play order history.
How is my personal information used?
Our privacy policy explains what we collect, why we collect it and the choices you have. Some apps also have their own privacy details in their store listing.